Updated at October 22, 2025

At Kitty Chat, your privacy and security are my top priorities. This policy explains how I, the independent developer of Kitty Chat, collect, use, disclose and protect your personal data when you use the Kitty Chat app and service (the “Service”).

By using the Service, you consent to the data practices described in the policy. Please take a moment to read it carefully to understand my approach and your rights. You can rest assured that I am committed to providing you with a safe, reliable and high-quality experience.

If you have any concerns or questions, please do not hesitate to contact me at: [email protected].

1.What Personal Data We Collect

2.How We Process Your Personal Data

3.How We Share Your Personal Data

4.Data Security

5.International Data Transfers

6.Retention of Your Information

7.Your Rights

8.Children’s Privacy

9.Third-Party Services and Websites

10.Submit A Privacy Request

11.Delete Your Account and Data

12.Changes to the Policy

13.Contact Us

1.What Personal Data We Collect

The collection of your personal data is governed by your interaction with our services and is strictly necessary to provide, maintain, and improve the Kitty Chat experience. We are committed to limiting data collection to what is essential for delivering and ensuring the quality of our services. We obtain information through three main categories:

1.1 Data You Provide

Basic Information: Such as your name, gender, date of birth, phone number, email address, and friend list, etc.

Social Media-Related Data: Such as your social account nickname, likes and preferences, number of friends, and friend list, etc.

User-Uploaded Content: Such as profile pictures and chat messages you submit via the app or service.

Usage Data: Including records of your interactions with the services, browser-related data, etc.

User-Generated Content (UGC): You may provide user content such as comments, text, images, videos, and audio while using Lamo. This content may be recorded and processed during uploading, distribution, or live streaming, in order to comply with legal and regulatory requirements.

Payment Data: If you make purchases within Lamo, you may need to provide payment details, which are sent directly to third-party vendors and not stored by Lamo. We may, however, retain transaction information such as merchant name, date, and amount.

Third-Party Social Media: If you log in via a social media account, we may access your public profile information, such as from Google or Facebook, or any linked third-party social account data.

1.2 Data Collected Automatically

Identification Data: Device type, browser type, brand and model, serial number, screen resolution, etc.

Region and Language Identification: Used solely to provide localized language support based on your country or region.

Device Information: Including operating system, browser type and version, language settings, etc.

MAC Address: Used solely for fraud prevention and identity verification.

Technical Tools: Cookies, web beacons, and similar technologies for experience enhancement and analytics.

Third-Party App Detection: The app may detect whether WhatsApp is installed to offer personalized support, or whether Google Play is installed to ensure timely updates.

1.3 Data Collected with Your Permission

Mobile Advertising Identifiers: With your consent, we may collect identifiers such as Apple’s IDFA or Google’s AAID to provide more relevant ads.

Identity Verification: You may choose to upload an identity document to help us verify your identity.

Camera and Microphone: Access to your system’s camera and microphone is required for video calls and voice chat features.

Photo Album: We may request access to your photo album to upload profile pictures or generate UGC.

Clipboard: Clipboard access helps you quickly copy text content.

Bluetooth: Used solely to connect to Bluetooth headsets.

Push Notifications: With your permission, we may send service-related notifications. You may opt out at any time.

IP Address & Network Status: We may collect your IPV4 or IPV6 address and detect your network type and connection status. This helps us identify network issues and prevent data loss or latency to maintain smooth service operation.

External Storage Access: On devices running Android 10 or below, we may request permission to access external storage if you choose to save your screenshots to your photo album.

2.How We Process Your Personal Data

We process your Personal Data to provide, maintain, and improve our services, ensure security, and comply with legal obligations. The way we handle your data depends on your interactions with us and the features you use. All processing is conducted in accordance with applicable laws, based on legitimate interests, the performance of a contract, legal obligations, or your consent (where required). We process your Personal Data for the following purposes:

3.1 Provision of Services and Customer Support

We use your Personal Data, such as name and email address, to provide our services and assist you with customer support. This includes enabling account login and responding to your inquiries.

3.2 Payments

For payment processing, we may collect certain information about your payment instruments (such as credit card details) through our third-party payment processors. This information is used for orderly record-keeping, linking your payment method to your account, processing transactions, billing, and sending invoices. We do not store your full payment details ourselves, but we may retain transaction-related information for accounting and compliance purposes.

3.3 Service Improvement

We analyze information about your usage to enhance the usability, quality, and functionality of our services. This includes debugging, error resolution, and internal research for technological development.

3.4 Marketing and Advertising

We use tracking technologies to show you ads during your interaction with our services. These may include both personalized and non-personalized ads, presented as part of your current session or interaction with us. Importantly, your Personal Data is not shared with third parties for advertising purposes, nor is it used to build a long-term profile about you. All advertising is conducted in compliance with relevant privacy standards.

3.5 Integrity and Security

We process data about you and your usage to maintain the integrity and security of our services, prevent fraud, verify identity, and enforce our policies.

3.6 Legal Compliance and Law Enforcement Assistance

We process your Personal Data to comply with legal obligations and, where required, assist law enforcement agencies.

3.7 Special Categories of Personal Data

In limited cases, we process special categories of Personal Data (e.g., racial or ethnic origin) where necessary for purposes such as preventing unlawful acts or serious misconduct, and only as permitted by applicable law. Disclosure to relevant authorities will only occur when legally required and when obtaining your consent may prejudice these purposes.

3.8 Cookies and Other Technologies

Our services deploy cookies and similar technologies to collect information necessary to facilitate core functionalities, enhance security, and personalize your experience. These technologies allow us to authenticate your login, manage sessions, remember your preferences, and safeguard your account. We strictly do not use these technologies for advertising, cross-site tracking, or data sale purposes. While you can manage cookie settings via your browser, disabling them may limit service functionality, as detailed in your browser's official help documentation.

3.How We Share Your Personal Data

Under no circumstances do we sell or rent your Personal Data. We disclose your personal data solely to trusted third-party partners, and only when strictly necessary to provide, operate, secure, and improve our services. All such sharing is conducted in full compliance with applicable data protection laws. The parties with whom we may share your data include:

4.1. Service Providers

To ensure the effective delivery, operation, and continuous improvement of our services, we may share your Personal Data with our trusted third-party service providers. These partners, who assist us in areas such as cloud storage, technical support, analytics, and fraud monitoring, are granted access only to the information necessary to perform their specific functions. They are strictly bound by our instructions, contractual obligations, and applicable laws to protect your data and are prohibited from using it for any independent purposes.

4.2. Payment Processors

To ensure secure and efficient processing of payments, we rely on established payment processing partners. These entities are granted access to your payment information and transaction details exclusively to complete your purchases and manage billing-related matters.

4.3. Third-Party Integration

When you choose to connect our service with a third-party platform (e.g., Google, Apple), we share limited information, such as account identifiers, based on your explicit authorization. This data sharing is strictly confined to enabling the specific integration you request. You maintain full control and can manage or revoke these permissions at any time through your account settings.

4.4. Legal and Safety Obligations

In certain exceptional situations, we may be required to share your information to comply with our legal obligations. This includes responding to legally binding requests from authorities. We may also take this step when it is essential to protect our community—for example, to investigate fraud or address serious threats to safety. We approach such disclosures with extreme caution and in accordance with the law.

4.5. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will ensure your data continues to be protected under this Privacy Policy or equivalent safeguards.

4.Data Security

We implement and maintain comprehensive administrative, technical, and physical safeguards designed to protect your Personal Data against unauthorized access, alteration, or destruction. These measures include, but are not limited to:

Access Control: Personal Data is accessible only to a limited number of authorized personnel who require it to perform their legitimate functions, and are bound by strict contractual confidentiality obligations.

Encryption in Transit: We protect all sensitive data transmitted between your device and our services using modern encryption protocols, such as HTTPS and TLS.

Infrastructure Security: Our systems are safeguarded by network firewalls, intrusion detection mechanisms, and other industry-standard technologies to prevent unauthorized system access.

Ongoing Security Management: We conduct regular security reviews, vulnerability scans, and penetration testing where appropriate, and maintain a structured incident response plan to address potential security events.

Data Minimization & Retention: We only collect and retain Personal Information that is necessary for defined purposes, and securely delete or anonymize data when it is no longer required.

Please note that while we strive to use commercially acceptable means to protect your information, no electronic storage or transmission method can be guaranteed to be 100% secure. You also play an important role in safeguarding your data—we encourage you to use a strong, unique password and avoid sharing your account credentials with others.

5.International Data Transfers

To provide you with a consistent service experience, your Personal Information may be transferred to and processed in countries outside your residence, including those where our service providers or affiliates operate. These jurisdictions may have data protection laws that differ from your own.

Regardless of where your data is processed, we implement robust safeguards to ensure its protection. Our primary mechanisms include:

Standard Contractual Clauses (SCCs): We enter into data transfer agreements that incorporate these EU-approved clauses with recipients.

Adequacy Decisions: We prioritize transfers to countries deemed by the European Commission to provide an adequate level of data protection.

These transfers are necessary for the performance of our contract with you, to fulfill our legal obligations, or to serve our legitimate interests. We are committed to upholding the security and privacy of your information in line with applicable laws, including the GDPR and UK GDPR.

6.Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

The specific retention period depends on the context:

For active users, we retain your data for the duration of your use of our services and for a reasonable period thereafter to support your ongoing experience and for legal and regulatory purposes.

For temporary interactions, we retain relevant information for a limited period following your last activity, as dictated by applicable laws.

In certain circumstances, such as to comply with legal obligations, resolve disputes, or enforce our agreements, we may need to retain specific data for longer periods. Once your information is no longer required, we will securely delete or anonymize it. Backup copies may be retained for a short additional period to support system recovery and auditing, in line with our standard practices.

7.Your Rights

Depending on your location and applicable data protection laws (such as the GDPR or CCPA), you may have a range of rights regarding your personal data. While the specific rights and their names may vary by jurisdiction, we are committed to facilitating your lawful requests. You can exercise these rights by contacting us at [email protected].

Your rights may include:

Access: To request a copy of the personal data we hold about you.

Portability: To receive your data in a structured, machine-readable format for transfer to another service.

Deletion: To request the erasure of your personal data, subject to certain legal exceptions.

Rectification: To have inaccurate or incomplete personal data corrected.

Restriction/Objection: To limit or object to the processing of your data under specific circumstances.

Sensitive Data Control: To restrict the use or request deletion of sensitive personal data.

Withdraw Consent: To revoke your consent for data processing at any time, where applicable.

Opt-Out of Automated Decisions: To not be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

Opt-Out of Sale/Sharing: To direct us not to "sell" or "share" your personal data for targeted advertising, as these terms are defined under applicable laws.

Non-Discrimination: To not receive discriminatory treatment for exercising your privacy rights.

Please note that these rights are not absolute and may be subject to limitations under local laws. We may need to retain certain information as required by law or for legitimate business purposes.

8.Children’s Privacy

Our services are not directed at, and we do not knowingly collect Personal Data from, individuals under the age of 18 or the applicable digital age of consent in their jurisdiction (the "Age of Consent"). If you are below the Age of Consent, please do not use our services or provide any Personal Data to us.

Should we become aware that we have inadvertently collected Personal Data from an individual under the Age of Consent, we will take immediate steps to delete that information and deactivate the associated account. If you believe a minor has submitted Personal Data to us, please contact us promptly at [email protected]. For comprehensive details on our protections for young users, please consult our dedicated Child Safety Policy.

9.Third-Party Services and Websites

Our services may include links to third-party websites, applications, or content, and may also offer integrations with external platforms (such as Google, Apple, or Facebook). Please be aware that when you click on such links or connect your account to a third-party service, you may be redirected to an external platform, which may collect information from you independently.

This Privacy Policy does not cover the data handling practices of any third-party services. We strongly encourage you to review the privacy policies of those services before interacting with them or sharing any personal information.

If you choose to connect your account with a third-party service, you authorize us to share limited information necessary to enable the integration, which may include:

Your username or profile identifier;

Confirmation that the connection was initiated through our service;

Relevant usage or diagnostic data required to establish and maintain the integration.

You can manage or revoke these connections at any time through your in-app settings or by contacting us. Please note that we are not responsible for the content, security, or privacy practices of third-party services, and any data you provide to them is governed by their respective policies.

10.Submit A Privacy Request

10.1 Authorized Agent Requests

You may appoint an authorized agent to submit a privacy request on your behalf under applicable data protection laws, provided that: a) the authorized agent is a natural person or a registered business entity; b) you have granted the agent signed, written authorization to act on your behalf.

If you submit a request through an authorized agent, we may require a copy of the signed authorization and direct verification of your identity from you.

Please send such requests to [email protected].

10.2 Verification Requirements

For security and compliance purposes, any privacy request must: a) include sufficient information to allow us to verify your identity or the identity of your authorized agent; b) clearly describe your request so that we can understand, evaluate, and respond appropriately.

If we are unable to verify the identity or authority of the requestor, we may not be able to fulfill the request.

10.3 Use of Data for Verification Only

Any Personal Data collected for the purpose of processing a verifiable privacy request will be used solely to verify the identity or authority of the requestor and to process the request.

10.4 No Account Requirement

You are not required to create an account with us in order to submit a verifiable request to exercise your privacy rights.

11.Delete Your Account and Data

You can request the permanent deletion of your account and associated personal data at any time. To initiate this process, please follow these steps:

Log in to your account;

Go to Settings > Account cancellation;

Confirm your request for permanent deletion.

Once you confirm, your account will be permanently deactivated and cannot be restored. All content and data directly associated with your account (such as your profile, created posts, and streams) will be removed from our active systems. Please be aware that:

Content you have shared that has been incorporated into others' accounts (such as messages you sent to other users) may not be removed.

We may retain certain information for longer periods as necessary to comply with legal obligations, resolve disputes, maintain security, or prevent fraud.

In accordance with our data retention practices, backup copies of data may persist for a limited time before being overwritten for business continuity purposes.

If you require assistance, please contact us at [email protected].

12.Changes to the Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. When we make material changes, we will notify you through our service or via email before the changes take effect, highlighting the key updates for your review.

The last-updated date at the top of this policy will be revised accordingly. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the new terms. We encourage you to revisit this page regularly to stay informed about how we are protecting your information.

13.Contact Us

We're here to help. If you have any questions about your personal data or our privacy practices, please feel free to reach out to us directly at [email protected].

For any issues related to using the app, the quickest way to get help is through our in-app customer support.

We value your feedback and questions and will make every effort to reply to you in a timely manner.